Shipping policy

Thank you for shopping with Rozeniya. We are committed to delivering your orders in a timely and reliable manner. Please read our shipping policy carefully.

1. Order Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.

2. Shipping Time

Delivery time usually takes 3–7 business days, depending on your location. Please note that delivery times may vary due to unforeseen circumstances.

3. Shipping Charges

Shipping charges (if applicable) will be calculated and displayed at checkout before you complete your purchase.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details (if available).

5. Delays

Rozeniya is not responsible for delays caused by courier companies, weather conditions, or other external factors beyond our control.

6. Incorrect Address

Please ensure that your shipping address is correct. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

7. Failed Delivery

If a delivery attempt fails and the package is returned to us, the customer may be required to pay additional shipping charges for re-delivery.

8. International Shipping (if applicable)

For international orders, customs duties and taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.

9. Contact Us

If you have any questions about your order or shipping, please contact us at:

Email: zoyadhillon85@gmail.com